WSP SAFE

Designed a multi-purpose firearm background check system for the Washtington State Patrol. Improved response time and background check clearance rate.

Client: Washington State Patrol
Role: UI/UX Designer
Platform: Web App

About the Project

I was part of a dedicated team tasked with developing a critical firearm background check system for Washington state law enforcement. Through a complex process working directly with WSP staff and FFL holders, we designed a system that significantly improves the efficacy of background checks in the state of Washington. The WSP SAFE platform serves a dual purpose as a vital tool for both WSP staff and firearm sellers. For WSP staff, it's a hub for efficiently reviewing background check requests, ensuring thorough and accurate assessments. Additionally, it plays an important role during firearm point-of-sale transactions, initiating and facilitating the background check process seamlessly.

Screenshot of the WSP SAFE FFL dashboard on desktop, a number of cards showing a summary of information.
Screenshot of the WSP SAFE firearm application on desktop.
Screenshot of the WSP SAFE staff dashboard on desktop, a table with a lot of information on background checks.
Screenshot of the WSP SAFE details screen on desktop, showing deeper information on a background check, with the staff notes window open.